QCF Design Community

Hi. I made a preorder long time ago with this email lulavc@globo.com

I tried several times to receive it but i never get the email. Not on SPAM... not on anywhere.

Please help me.

Hi there

I've taken a look and our system has emailed your key out every time you've requested one. That mail is reaching our test account, so I assume there's something going on with your email server that doesn't like what we're sending.

I've sent you a PM on this forum with your Steam key, just in case you're unable to sort out whatever the issue with the emails is.

Hi. Thank you for the fast reply.

This email is an old one... i actually do not use it anymore. Itś paid. Quit the payment for 3 months and my account was blocked and all emails erased until now. I paid again only to get DD keys but all was erased and i weas having this issue but just 5 min ago i remembered to look at my gmail account if the email wasn't there since it was redirecting the emails from the @globo.com and i found it. already activated on steam.

The email was sent on 07/11/13. Message ID: 44297

There is any way i can change my old email to my new one ?

Sure, PM me your new email address and I'll change it when I get back home this evening

Done!

Your account should now be using that new email address.