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Creation of Account fails (GOG)

PostPosted: Thu Oct 01, 2015 7:15 pm
by 023
Hello together,

please help:
The account creation for the cloud saving feature fails. I own the game @ GOG.com, it was gifted to me from a friend. When trying to redeem the key at http://www.desktopdungeons.net/redeemkey/ it is said, the key is invalid :(

Any idea what to do? Thanks in advance!

Re: Creation of Account fails (GOG)

PostPosted: Sun Oct 04, 2015 12:47 am
by dislekcia
Please PM me the key you received from GoG as well as your account email address so that I can look into this.

Re: Creation of Account fails (GOG)

PostPosted: Sun Oct 04, 2015 3:09 pm
by 023
Thank you for your feedback! I contacted the GOG support parallelly and they told me to use the game's serial not the activation key from the gift (which I misleadingly used :? :oops: )
To those with the same problem: go to your library (https://www.gog.com/account). Select Desktop Dungeons from the list. In the new window that will pop up, click on MORE -> SERIAL KEYS. Copy the key from here, and paste it in the account creation form.

Best regards and keep up the good work! Great game, I love it!

Re: Creation of Account fails (GOG)

PostPosted: Mon Oct 05, 2015 8:20 am
by dislekcia
Cool, that was what I suspected was the problem. Sorry for the confusion, glad you're enjoying the game :)